Privacy Policy

Effective Date: June 1st, 2025

SAAYEG Wellness Center ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website and services. This policy applies to information collected online through our website and digital tools, including telehealth platforms.

1. Information We Collect

We collect personal and health-related information that you voluntarily provide to us, including:

  • Name, email, phone number, date of birth
  • Medical and mental health information via intake or assessment forms
  • Information submitted through contact or scheduling forms
  • Technical data such as IP address, browser type, and usage via cookies or analytics tools

2. How We Collect Information

Information is collected through:

  • Online forms for contact, intake, or appointment scheduling
  • Telehealth platforms that require account creation and login
  • Third-party tools used for scheduling, billing, and analytics
  • Cookies and similar technologies to enhance your experience

3. Use of Your Information

We use your information to:

  • Provide and manage mental health services
  • Schedule and manage appointments
  • Communicate with you about services
  • Improve website functionality and user experience
  • Comply with legal, regulatory, and healthcare obligations

We do not sell your personal or health information.

4. Sharing of Information

We only share your information with:

  • Internal staff and licensed clinicians involved in your care
  • HIPAA-compliant third-party service providers (e.g., scheduling, billing, and telehealth vendors)
  • Subcontracted professionals providing services under our supervision
  • Government agencies or legal authorities, when required by law

5. Patient Portal and Telehealth Services

Our telehealth and patient portal services are provided through secure, HIPAA-compliant platforms. You may be required to create an account and log in to access your health information or receive services.

6. Your Rights

You have the right to:

  • Request access to and correction of your personal information
  • Request a review of the information we have on file

Note: We do not allow deletion of records due to healthcare compliance requirements.

7. Cookies and Analytics

We use cookies and third-party analytics tools (such as Google Analytics) to understand user behavior and improve our website. These tools may collect information such as IP address and browsing behavior. We do not currently offer opt-out functionality for these tools on our site.

8. Data Security

We host our platform on HIPAA-compliant infrastructure. While we are working to implement further technical safeguards such as encryption and regular audits, we are committed to protecting your data in accordance with applicable laws.

9. Children's Privacy

We may collect information from children under the age of 13 only with parental or guardian consent. We are actively reviewing our processes for compliance with the Children's Online Privacy Protection Act (COPPA).

10. HIPAA Notice of Privacy Practices

This Privacy Policy applies to information collected through our website. For information related to your protected health information (PHI), please refer to our separate HIPAA Notice of Privacy Practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this policy or how we handle your data, please contact:

Saayage Wellness Center
info@saayegwellnesscenter.com
7630 LITTLE RIVER TPKE Suite 601, ANNANDALE, VA 22003, United States
+1(757) 927-7488